Privacy Policy

This Policy explains about the data we collect about you, and how we use it.

Effective Date: 1 January 2025

1. Our Commitment to Your Privacy

1.1 This Platform is owned and operated by Edwin Lee & Partners, a Malaysian law firm registered with the Malaysian Bar and is regulated by the Legal Profession Act 1976 (hereinafter, “ELP Lawyers”, “we”, “us” or “our”). ELP Lawyers is committed to protecting the privacy and security of your personal data.

1.2 This Privacy Policy (“Policy”) describes how we collect, maintain, use, disclose and safeguard your personal data (as defined in the Personal Data Protection Act 2010) and the personal data of any third party individual as required to be provided by you in the course of you utilising our websites https://www.lpplaw.my (the “Platform”), including when you engage our legal services, download our e-document or sign up to our newsletter (“Personal Data”). It also tells you about your rights and how the law protects you. If you are a corporate entity/an organisation, references to the term “you” and “your” shall also include your employees, representatives and agents.

1.3 This Policy supplements the other notices and terms (including our Terms of Use) and is not intended to override them.

2. Your Consent Is Important

2.1 At ELP Lawyers, we value your privacy and strive to protect your Personal Data as provided by you in the course of utilising the Platform in compliance with the laws of Malaysia.

2.2 Before you use our services, please read this Policy in its entirety, as it serves to help you make informed decisions about how we collect and process your Personal Data.

2.3 ELP Lawyers will only collect and use your Personal Data in accordance with such applicable laws, including the Personal Data Protection Act 2010, the applicable regulations, guidelines, orders made thereunder, and any statutory amendments or re-enactments made under Personal Data Protection Act 2010 from time to time (collectively referred to as the “PDPA”), this Policy and/or the privacy terms in any agreement(s) that you may have or will enter with ELP Lawyers.

2.4 This Policy explains:

2.4.1 what kind of Personal Data we collect about you and how we collect it from you;

2.4.2 how we use your Personal Data;

2.4.3 the parties that we disclose your Personal Data to;

2.4.4 the rights in respect of your Personal Data; and

2.4.5 the choices we offer, including how to access and update your Personal Data.

2.5 By accessing or using any part of our Platform, providing us your Personal Data, engaging our legal services , registering your interest with us, entering into a commercial transaction or contract with us, or communicating with us, you acknowledge that you have read, understood and agree to the terms of this Policy and hereby consent to the processing of your Personal Data in accordance with this Policy.

2.6 If you provide us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

2.6.1 give consent on his/her behalf to the processing of his/her Personal Data;

2.6.2 receive on his/her behalf any privacy notice; and

2.6.3 give consent to the transfer of his/her Personal Data abroad.

2.7 If you are a user of our Platform, the provision of your Personal Data is voluntary. However, there are certain circumstances where providing your Personal Data is mandatory, such as to fulfill contractual obligations, comply with legal requirements, or enable essential service provision. If you do not provide your Personal Data, we will not be able to process your Personal Data for the purposes outlined in this Policy and may cause us to be unable to proceed with the delivery of our services to or accept payments from you.

2.8 If you are an agent, vendor, supplier, service provider or strategic partner, the provision of your Personal Data is mandatory and failure to provide your Personal Data may cause us to be unable to engage you to provide services or to issue payments for services rendered.

3. Information Collection and Use

3.1 In order to enable us to deal with your inquiries and/or to generally provide you with our legal services , we may need to and/or may be required to collect, record, hold, use, transfer, disclose and store (“process”) Personal Data and financial information about you, including but not limited:

3.1.1 to establish your personal identification and background; and/or

3.1.2 to establish your financial standing and creditworthiness (where required).

3.2 We may, from time to time, collect the following personal information from you:

3.2.1 contact information, such as your name, email address, mailing address and phone number;

3.2.2 personal identification information (e.g. identity card number or passport number);

3.2.3 nationality;

3.2.4 age or date of birth;

3.2.5 information that may be used to identify you through your voice, image (photo or video) or fingerprint;

3.2.6 billing information, residential address and billing address;

3.2.7 information about your business, such as company name, company/business registration number, company/business registration certificate, registered office address, business address, business type, owner, directors’ and shareholders’ details;

3.2.8 bank account details including statements; and

3.2.9 professional or job title or occupation,

including any other information (such as sensitive personal information (as defined in the PDPA)) as required by us from time to time for the purposes specified in this Clause 3 and the following Clause 4.

3.3 We may also collect the personal information of third parties when you add the names of directors, shareholders, partners, officers or other beneficiaries on in relation to our services or legal engagements. Collection of a third party’s personally identifiable information may be necessary to process and manage your legal matter or case file, in accordance with our service engagement.

3.4 The information you provide when you register with us may include information that may be used to identify an individual, such as name, personal identification number, home/office address, email address, phone number etc. Further, it will also include business information that you contribute which concerns business and personal relationships between yourself and other individuals and organisations.

3.5 We may obtain this information from you directly and from a variety of sources, including but not limited to:

3.5.1 through your relationship with us, for example information provided by you in enquiry/application/registration forms, when using the features on our Platform, services, when entering into a legal engagement, retainer, or representation agreement with us, when taking part in ELP Lawyers’ customer surveys, events, competitions, activities and promotions, when you message or communicate with us by phone, email or other correspondence methods and during financial reviews;

3.5.2 through your verbal and/or written communications with us and/or our authorised agents;

3.5.3 through any photos/videos, voices, or fingerprints collected by us and/or our authorised agents;

3.5.4 through information captured on security systems (including voice, video, image collected via close circuit television (CCTV) security cameras;

3.5.5 from third parties connected with you, such as your partners, directors, shareholders, employers, employees, joint account holders, guarantors, subject to your prior consent;

3.5.6 from an analysis of the way you use and manage your account(s) with us; and/or

3.5.7 from such other sources in respect of which you have given your consent to disclose information relating to you and/or where not otherwise restricted.

4. Purposes of Processing Your Personal Data

4.1 The Personal Data as provided/furnished by you to us or collected by us from you or through such other sources as may be necessary for the fulfilment of the purposes at the time it was sought or collected, may be processed for the following purposes:

4.2 Where you are a user of the Platform:

4.2.1 to perform our obligations in respect of any legal engagement, retainer or service agreement entered into with you;

4.2.2 to send invoices and receipts;

4.2.3 to assess and process your request for services;

4.2.4 to provide you with services that you have engaged us for;

4.2.5 to manage communication and documentation relating to your legal matter or inquiry;

4.2.6 to process payments related to professional fees or disbursements;

4.2.7 to verify your financial standing through credit reference checks;

4.2.8 to manage and maintain your relationship with us;

4.2.9 to provide you with information on our and/or third-party’s products, services and offers which may be of interest to you;

4.2.10 to improve our service delivery and develop new legal or advisory offerings;

4.2.11 to notify you about regulatory or service changes relevant to you and/or Platform;

4.2.12 to send legal bulletins, newsletters, or service announcements;

4.2.13 to communicate via SMS, WhatsApp, Telegram, phone or email;

4.2.14 to process your participation in any offers, competitions, events, activities, contests, polls, surveys or promotions; and/or

4.2.15 to use Cookies (as defined herein) to enhance our processes, advertising, notifications, authentication, security and compliance, analytics and/or preference management.

4.3 Where you are our agent, vendor, supplier, service provider or strategic partner:

4.3.1 for the purposes of engaging you to provide products and/or services to us or our users;

4.3.2 to facilitate or enable any checks as may be required by us in order to engage you;

4.3.3 to process payments relating to any products and/or services you have provided;

4.3.4 to verify your financial standing through credit reference checks;

4.3.5 to provide personalised feedback to you, so that you are able to identify specific areas for improvement; and/or

4.3.6 to contact you in relation to the provision of your services or deliverables.

4.4 General:

4.4.1 to facilitate your use of our services, or access to our Platform, including responding to your enquiries, feedback and complaints;

4.4.2 to improve the quality, efficiency and utilisation of ELP Lawyers’ services;

4.4.3 to maintain, update, consolidate and improve the accuracy of our database records;

4.4.4 to produce data, reports and statistics which have been anonymised or aggregated in a manner that does not identify you as an individual;

4.4.5 to conduct research for data analytical purposes or market research including but not limited to consumer behaviour, data mining and analysis of your transaction with us;

4.4.6 to meet the disclosure requirements of any law binding on ELP Lawyers;

4.4.7 for audit, compliance and risk management purposes;

4.4.8 to assess financial and insurance risks;

4.4.9 to transfer or assign our rights, interests and obligations under any of your agreement(s) with us;

4.4.10 to protect or enforce our rights to recover any debt owing to us;

4.4.11 to maintain the safety and security of our services;

4.4.12 for crime detection, prevention and prosecution;

4.4.13 to detect, prevent and address any technical issues arise from our services; and/or

4.4.14 for any other purpose that is required or permitted by any law, regulations and/or guidelines.

4.5 We have the right to use any information that you give to us, such as your text, photos, images, reviews, videos and recordings (if shared for testimonial or event participation purposes) for our marketing purposes without any payment of royalty or image fees to you. We may also publish your name and photo on the Platform or our social media platform . If you do not agree to such use, please write to us.

4.6 We will seek your separate consent for any other purposes which do not fall within the purposes stated above.

5. Disclosure of Your Personal data

5.1 As a part of providing you with our services and the management and/or operation of the same, we may disclose your Personal Data (to the extent necessary on a need to know basis) to the following third parties:

5.1.1 companies and/or organisations that act as our service providers, strategic partners and/or licensors who perform certain tasks on our behalf or where disclosure of your Personal Data to them is necessary in order for us to deliver our commitment or obligations to you;

5.1.2 specific third parties that assist us in providing value-added services to you, such as specialised service providers, technical support, and customer service enhancement partners. These third parties are contractually obligated to protect and process your Personal Data in compliance with applicable data protection laws and our strict confidentiality requirements;

5.1.3 any advisers (including but not limited to accountants, valuers, adjustors, auditors, tax consultants, lawyers, bankers, financial advisers or other professional advisers) which are authorised by you or in connection with our business on a strictly confidential and need to know basis;

5.1.4 any person notified by you as authorised to give instructions or to liaise with us in relation to your legal matter or service engagement;

5.1.5 insurance companies in relation to any insurance claims made in relation to your engagement with us;

5.1.6 debt collection agencies and credit reporting agencies in relation to any outstanding professional fees or payments owing by you to us

5.1.7 any financial institutions, merchants, payment gateway provider, e-wallet service providers, VISA International Services Association, MasterCard International Incorporated and other card associations in relation to any credit card and/or debit card issued to you;

5.1.8 any person connected to the enforcement or preservation of any of our rights under your agreement(s) with us;

5.1.9 any court of Malaysia law, government departments/agencies, and statutory authorities regulators in connection with any investigation, claim or legal proceeding;

5.1.10 fraud and crime prevention agencies for the purposes of assessing the risk of crime, fraud and money laundering and this is a condition of us entering into any contract with you;

5.1.11 regulatory and government authorities in order to comply with statutory and government requirements;

5.1.12 our IT service providers who provide technical infrastructure services, software and development work, analyse how our services are used, or provide customer service to you; and/or

5.1.13 any other parties in respect of whom you have given your express or implied consent.

5.2 With your authorisation, we may disclose your Personal Data through our service to a third-party. If you authorise this disclosure, the use and disclosure restrictions contained in this Policy will not apply to such third party. We do not control the privacy practices of any third parties.

5.3 We may disclose your Personal Data to a parent company, any subsidiaries or other companies under a common control (collectively, “Affiliates”), in which case we will require our Affiliates to honour this Policy.

5.4 Your Personal Data may also be disclosed as part of any merger, acquisition, joint venture, debt financing, sale of ELP Lawyers (or any of its subsidiaries, related and/or associated companies) or its business assets, as well as in the event of an insolvency, bankruptcy or receivership in which Personal Data could be transferred to third parties as one of our business assets. In such an event, we will attempt to notify you before your Personal Data is transferred, but you may not have the right to opt out of, or object to, any such transfer.

5.5 The above Clauses 5.1 and 5.2 shall be subject, at all times, to any laws (including regulations, standards, guidelines and/or obligations) applicable to ELP Lawyers (whether in or outside Malaysia).

6. Disclosure for Marketing and Promotional Purposes

6.1 If you have given us your permission, we may contact you by mail, telephone, SMS, text/picture/video, online instant messaging (such as WhatsApp, Messenger, Instagram, TikTok), email or other correspondence methods about our legal services, updates, firm announcements, professional development events, webinars, publications or articles, or strategic partners’ or affiliates’ offerings relevant to our services that may be of interest to you.

6.2 We do not and will not disclose, rent, sell or otherwise make available your Personal Data to third parties for their own direct marketing purposes.

6.3 If you prefer not to receive any legal updates, invitations, newsletters or firm communications from us, you can opt out at any time.

6.4 You may select whether or not you wish to continue to receive legal bulletins, insights, newsletters, updates, promotional materials, festive greetings or other communications. In addition, you may “opt out” of receiving any category of subscription, marketing or promotional email from us by following the unsubscribe instructions or using the unsubscribe links within the emails that we send to you. Please note, however, that as long as you remain as a user with us, you may not “opt out” of case-related or engagement-specific notifications and materials from us.

7. Situations Under Which We Disclose Your Personal Data

7.1 Save as set out above, we will otherwise treat your Personal Data as private and confidential and will not disclose your information to anyone except in any of the following situations:

7.1.1 where you have given permission for us to disclose your Personal Data in accordance with this Policy;

7.1.2 where we are required or permitted to do so by law;

7.1.3 where required or authorised by any order of court, tribunal or authority, whether governmental or quasi-governmental with jurisdiction over ELP Lawyers;

7.1.4 where we may transfer rights and obligations under this Policy; and/or

7.1.5 where we are required to meet our obligations to any relevant regulatory authority or government department.

8. Security of Your Personal Data and Retention of Your Personal Data

8.1 As we are committed to protecting your Personal Data, we will take reasonable steps to safeguard your Personal Data from any loss, misuse, unauthorised or accidental alteration or destruction, when processing your Personal Data.

8.2 Any of the Personal Data provided to us are stored on secure servers. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure.

8.3 We will apply and maintain an appropriate security procedure to manage and protect the use and storage of records containing your Personal Data, and this includes regularly reviewing and updating the technical and organisational security measures governing the processing of Personal Data to be carried out.

8.4 We will not retain any Personal Data for a period longer than is necessary for the fulfilment of the purpose for which it is to be processed. We will take reasonable steps to ensure that such Personal Data is destroyed or permanently deleted if it is no longer required, in accordance with our retention policy.

9. Your Obligation to Provide Complete Personal Data

9.1 Where indicated, it is obligatory for you to provide your Personal Data to us to enable us to process your engagement, inquiry, or matter for our services. Should you decline to provide such obligatory Personal Data, we may not be able to process your engagement, request, or instructions or provide you with our services.

9.2 You confirm that all your Personal Data is true, accurate and complete and that none of the Personal Data provided is misleading or outdated. In the event of any change to your Personal Data, you will promptly update us on any such change.

10. Your Rights

10.1 To the extent that the applicable law allows, you have the right to request for access to, request for a copy of, request to update or correct, your Personal Data held by us. We may charge a small fee (such amount as permitted by the PDPA) to cover the administration costs involved in processing your request to access your Personal Data. Notwithstanding the foregoing, we reserve our rights to rely on any statutory exemptions and/or exceptions to collect, use and disclose your Personal Data.

10.2 You have the right to request us to transmit your personal data to another data controller of your choice. You also have the right at any time to request us to limit the processing and use of your Personal Data (for example, requesting us to stop sending you any firm updates, newsletters, or non-engagement-related communications).

10.3 In addition, you also have the right, by notice in writing, to inform us on your withdrawal (in full or in part) of your consent given previously to us subject to any applicable legal restrictions, contractual conditions and a reasonable duration of time for the withdrawal of consent to be effected. However, your withdrawal of consent could result in certain legal consequences arising from such withdrawal. In this regard, depending on the extent of your withdrawal of consent for us to process your Personal Data, it may mean that we will not be able to continue with your existing relationship with us or the engagement that you have with us will have to be terminated.

10.4 We can assist you to access and correct your Personal Data provided to us, and the following will apply:

10.4.1 You may have access to your Personal Data by making a written request to us, you can contact us using the contact details provided in Clause 16, subject to payment of the relevant processing fee (if applicable). We will use reasonable efforts to provide you with a copy of the requested Personal Data within twenty-one (21) days of receiving your duly completed Access Request Form and the processing fee.

10.4.2 Please note that ELP Lawyers may have to withhold access to your Personal Data in certain situations, for example when we are unable to confirm your identity or where information requested for is of a confidential nature or in the event where we receive repeated requests for the same information. Nevertheless, we will notify you of the reasons for not being able to accede to your request.

10.4.3 Where your request for data access is successful and you are of the opinion that such Personal Data held by us is inaccurate, incomplete, misleading or where relevant, not up-to-date, you may make a request to correct such Personal Data.

10.4.4 You can also assist us to keep your Personal Data (such as your current mailing address) up-to-date, as it will enable us to serve you better.

10.4.5 In the event you wish to correct or update your Personal Data previously provided to us, you may write in or notify us at the email address provided in Clause 16. We will use reasonable efforts to comply with your request to correct your Personal Data within twenty-one (21) days of receiving your written request.

10.4.6 Please note that ELP Lawyers may use its discretion in allowing the correction or update requested or may require further documentary evidence of the new information to avoid fraud and inaccuracy.

11. Exercising Your Choices in Respect of The Disclosure and Use of Your Personal data

Subject always to our contractual rights and obligations under relevant laws and regulations, you may exercise your choice in respect of the disclosure, retention and use of your Personal Data by ELP Lawyers. Should you wish to do so, you can contact us using the contact details provided in Clause 16.

12. Transfer of Personal Data

Your Personal Data may be transferred to, stored, used and processed in a jurisdiction other than the jurisdiction of your company’s incorporation, your home nation or otherwise in the country, state and city in which you are present while using any services provided by ELP Lawyers (“Alternate Country”), to companies which are located outside of your home nation or Alternate Country and/or where ELP Lawyers’ servers and/or service providers and partners are located outside of your home nation or Alternate Country. You understand and consent to the transfer of your Personal Data out of your home nation or Alternate Country as described herein.

13. Cookies

13.1 ELP Lawyers, its Affiliates, licensors, and third parties with whom we partner, may use cookies, web beacons, tags, scripts, local shared objects such as HTML5 and Flash (sometimes called “flash cookies”), advertising identifiers (including mobile identifiers such as Apple’s IDFA or Google’s Advertising ID) and similar technology (“Cookies”) in connection with your use of the Platform. Cookies may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of our Platform and services, such as your browser type, search preferences, IP address, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. Cookies may be persistent or stored only during an individual session.

13.2 ELP Lawyers may allow third parties to use Cookies on the Platform to collect the same type of information for the same purposes ELP Lawyers does for itself. Third parties may be able to associate the information they collect with other information they have about you from other sources. We do not necessarily have any responsibility, access to, or control over the Cookies they use.

13.3 Additionally, we may share non-personally identifiable information from or about you with third parties, such as location data, advertising identifiers, or a cryptographic hash of a common account identifier (such as an email address), to facilitate the display of content or notifications related to our services.

13.4 If you do not wish for your Personal Data to be collected via Cookies on the Platform, you may deactivate Cookies by adjusting your internet browser settings to disable, block or deactivate cookies, by deleting your browsing history and clearing the cache from your internet browser. You may also be able to limit our sharing of some of these information through your mobile device settings.

14. Links to Third-Party Websites

The Platform may contain links to third parties’ websites. Please note that ELP Lawyers is not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. If you provide information directly to such sites, the privacy policy and terms of service on those sites are applicable and ELP Lawyers shall not be responsible for the information processing practices or privacy policies of such sites.

15. Personal Data from Minors and Other Individuals

15.1 If you are a minor (i.e., an individual under the age of 18 years) or an individual not legally competent or not mentally/physically fit to give consent, your parent, guardian, or person who has parental responsibility over you, or the person appointed by the court to manage your affairs, must consent on your behalf to the processing (including disclosure and transfer) of your Personal Data in accordance with this Policy.

15.2 In some circumstances where you may have provided Personal Data relating to other individuals (such as your spouse, family members, friends, business partners, shareholders or directors), in such circumstances you represent and warrant that you are authorised to provide their personal data to ELP Lawyers and you have obtained their consent for their Personal Data be processed and used in the manner as set forth in this Policy.

16. Enquiries or Complaints

Should you have any queries, concerns or complaints in relation to this Policy or how we handle your Personal Data, or would like to exercise your rights such as making a data access or correction request in respect of your Personal Data, you may contact us at the via the following contact details:

Data Protection Officer

Name: Lee Yong Cieh

Designation: Managing Partner

Address: A-3-2, Aurora Place, Plaza Bukit Jalil, No.1, Persiaran Jalil 1, Bandar Bukit Jalil, 57000 Kuala Lumpur, Malaysia

Contact No.: +6011-5954 1201

Email Address: [email protected]

17. Amendment and Language

17.1 ELP Lawyers shall have the right to modify, update or amend the terms of this Policy at any time, and from time to time, by placing the updated Policy on the Platform. By continuing to communicate with ELP Lawyers, continuing to use ELP Lawyers’ products and/or services following the modifications, updates or amendments to this Policy, you acknowledge that such actions shall signify your acceptance of such modifications, updates or amendments.

17.2 In the event of any conflict between the English and other language versions of this Policy, the English version shall prevail.

Privacy Policy

This Policy explains about the data we collect about you, and how we use it.

OTHER LEGAL NOTICES

Terms of Use
Intellectual Property Rights Policy
Branding & Publicity Policy

TUKAR KE BAHASA MALAYSIA

企业与商务律师事务所

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Privacy Policy

This Policy explains about the data we collect about you, and how we use it.

OTHER LEGAL NOTICES

Terms of UseIntellectual Property Rights PolicyBranding & Publicity Policy

TUKAR KE BAHASA MALAYSIA

企业与商务律师事务所

Quick Links

FREE Legal Updates

Sign up for our newsletter to get the latest updates, happenings and goodies! We don't spam, promise.

Terms of Use
Intellectual Property Rights Policy
Branding & Publicity Policy

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We don't spam, promise.